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Selecciona esta opción y estaremos encantados de responder a tus preguntas.</p>","icon":15530,"iconUrl":"https://bluemessaging.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15530","groups":[],"key":""},{"id":"2","name":"Preguntas sobre la adquisición de licencias y la facturación","descriptionHtml":"","callToAction":"Preguntas sobre la adquisición de licencias y la facturación","introHtml":"<p>Elige esta opción si tienes preguntas sobre la adquisición de licencias o la facturación.</p>","icon":15517,"iconUrl":"https://bluemessaging.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15517","groups":[],"key":""},{"id":"8","name":"Proponer mejoras","descriptionHtml":"","callToAction":"Proponer mejoras","introHtml":"<p>¿Ves algo que podamos hacer mejor? 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Los SMS tienen una tasa de apertura del 98%. 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