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A "Custom Data" action remains hidden during the conversation, unless

Highlight

you invoke its value within the text of a question

. To invoke the value, all you have to do is start typing the name of the "Custom Data" ID and SmartChat will show a selection list from which you can choose.


Warning
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IMPORTANT: When uploading your contact information, make sure that the values for a DATE have the YYYY-MM-DD format.

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Here is an example of the designer view when you invoke "Custom Data" and how the message arrives to the user:

 

Designer view                                                                                                                                                        

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SMS view

                                 

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