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What's an action?

Owned by Sofía Ríos (Unlicensed)
Last updated: May 08, 2017 by Carmen Camacho (Unlicensed)
1 min read

 

 SmartChat actions are a special group of elements that allow your chatbot   to customize a conversation, add logic and calculations, refer to previous answers and communicate with external systems.


 


In SmartChat we handle several types of action to help you get information and interact with your contacts: