A question corresponds to an outbound message; that is, whenever you want the chatbot to send a message to obtain some kind of data or user response, this interaction is defined as a question.
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In SmartChat we have various types of questions to help you get your contact information:
Child pages (Children Display) | ||
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Depending on the answer you expect to get, you must choose a type of question that allows your chatbot to understand and make sense of the answer.
Here are some examples to better understand the relationship between a question and its type:
Text | Question type | ||
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Give me | Text | ||
Highlight | | Integer | |
Would you like to receive more information? ( | Binary | ||
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| Multiple choice | |
Highlight | | Date | |
Give me your
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